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Refund and cancellation

Easy to leave, by design. An easy exit is how you know we're confident the watchdog is worth it.

Cancel anytime, in two taps

You can cancel your membership whenever you want, from your account, in two taps. No phone call, no "are you sure" maze, no email chain. When you cancel, you keep access through the end of the period you've already paid for, and you're not charged again.

Your membership

Your deals unlock the second you subscribe. Membership is $9.99/mo billed annually ($119.88/yr), or $12.99/mo billed monthly, at the plan you select at checkout. It renews automatically until you cancel, and you can cancel anytime in two taps.

The "didn't save money" promise

Here's the one that matters: if ShadowFlights didn't save you money, we'll refund you. If you join, give the watchdog a fair shot, and it genuinely didn't surface a deal worth more than you paid, email us and we'll refund your membership. No email chain required, no hoops.

We'd rather refund a member who didn't get value than keep money that makes them feel burned. That's not generosity, it's how a watchdog earns the next year.

How to get a refund

A note on the flights themselves

Mistake fares move fast and occasionally die before you can book. That's the nature of a real error fare, not a failure of the membership, and it's why the membership is a watchdog (we keep finding you deals), not a guarantee on any single flight. If a specific fare is gone before you book it, that's the airline pulling its mistake. We'll have the next one.